Questions we answer every day.

Pickup, turnaround, stains, fabrics, prices, payments and the store — here are the answers, written the way we would give them at the counter.

Pickup & Delivery

How do I schedule a free pickup?

Call or WhatsApp us on +91 98916 43790, or use the Book a Pickup form on this site. Tell us your address and a convenient window and our rider will collect your clothes — pickup and delivery are free across our service areas in South Delhi and Gurgaon.

Which areas do you pick up from?

We collect and deliver across South Delhi — Sheikh Sarai, Malviya Nagar, Saket, Greater Kailash, Hauz Khas, Panchsheel Park, Chirag Delhi, Vasant Kunj, Vasant Vihar, Green Park and Mehrauli — as well as select sectors of Gurgaon. Not sure about your street? Send us your pin code on WhatsApp and we will confirm during shop hours.

What are your store and pickup hours?

Our store is open 9:00 am to 8:00 pm every day except Tuesday. On Tuesday we work by appointment — call before visiting. Standard pickup windows are 9:00 am–12:00 pm, 12:00 pm–4:00 pm and 4:00 pm–8:00 pm. We confirm rider availability when you book.

How is the delivery coordinated?

Our rider calls you before arriving, both for pickup and delivery, and reaches you within a time slot you approve. If you are not home, we can hand over to your security desk or family member — just tell us in the order notes.

Can I drop off and collect my clothes myself?

Absolutely. Walk into Lachman Sons at Shop No 8, Pocket L, DDA Market, Sheikh Sarai Phase-2, New Delhi 110017 during store hours. On Tuesdays, call before visiting. Self drop-off orders are welcome.

Turnaround & Quality

What is your turnaround time?

Turnaround depends on the item and the treatment. We confirm the expected ready date when we collect your order, and call you if anything changes.

Can I request an urgent or express order?

Urgent requests depend on the day's capacity. Call or WhatsApp us before booking and we will tell you honestly what is possible.

How do you make sure my clothes are in safe hands?

Every garment is counted, tagged and inspected in front of the rider, and any existing damage, missing button or stain is noted on your bill. Your order stays as one lot through the entire process — we never mix garments from two customers.

What if I am not happy with the cleaning?

Tell us as soon as you notice. If we missed something — a spot, a crease, a missed press — we will review it with you and agree how to put it right.

Do you mix my clothes with other people’s clothes?

Never. Every order is processed as its own lot with separate packing, which is how we keep colours from running and freshness intact. It is slower than a bulk conveyor, and that is exactly why your clothes come back fresh and well finished.

Dry Cleaning & Fabric Care

What actually happens in dry cleaning?

Dry cleaning cleans clothing and textiles with a solvent instead of water. Special solvents and soaps lift oil, grease and stains without swelling the fibres the way water does, so dyes hold, shrinkage is avoided and delicate work stays intact. It is gentler on fibres, which is why woollens, silk and heavily worked outfits are dry cleaned.

Do you clean sarees, lehenga, sherwani and wedding wear?

Yes — heavy-work bridal wear is one of our specialities. Light-work lehengas start at ₹600 for 2 pieces, heavy-work 3-piece sets range from ₹850 to ₹3,000, sarees with heavy work are ₹250–₹350 and sherwani sets are ₹500–₹1,200. Zari, sequins, kundan and mirror work are hand-finished with care.

How do you handle stains, zari and delicate embellishments?

Every garment is assessed before cleaning and the route — solvent, spotting agent or hand finish — is chosen for that fabric. Old oil stains, ink, turmeric and sugar stains behave very differently, so we spot-treat first and clean second. If a garment looks risky, we call you and take your go-ahead before touching it.

Do you clean blankets, rajai and quilts?

Yes. Dry cleaning a single-bed blanket is ₹300 and a double-bed blanket is ₹400–₹500 depending on the layer and filling; lighter woolen and A/C blankets are ₹200–₹250. Rajai and quilts are cleaned and returned in protective packing.

Do you clean curtains, carpets and sofa covers?

We do — drapery, curtains, upholstery and household textiles are a regular part of our work, and take-down and re-hang can be arranged. Because these are priced by size and fabric, send us a photo on WhatsApp and we will confirm the price.

Do you clean leather and suede?

Yes, leather and rexin garments are cleaned and re-finished by hand — jackets from ₹700 to ₹1,200 and long leather jackets from ₹1,200 to ₹2,000. Suede and nubuck are treated with a dry process to protect the nap.

Can you repair a button, hook or torn seam?

Small repairs — a button, a hook or a short seam — can be re-stitched as part of cleaning where possible. Tell us at pickup so it is noted on your bill. For major alterations, we will tell you honestly if it is not something we can do.

Pricing & Payment

How is the price of my garment decided?

Fabric, work and stain level decide the route, and that decides the price — a plain cotton shirt is ₹100 while a designer silk shirt with work is ₹150–₹200. The rate list on this site is a genuine guide; the final amount is confirmed at pickup after the rider inspects your clothes.

Is the rate list fixed, or are there hidden charges?

The rate we confirm at pickup is the amount we bill. Pickup and delivery are free in our service areas. If a garment needs a special process that costs extra, we ask you first.

How do I pay?

Payment is arranged when you book. Corporate and bulk accounts can be invoiced monthly by agreement.

Do you offer bulk or corporate rates?

Yes. Offices, clinics, salons, guest houses and retail teams can arrange scheduled dry cleaning for uniforms, workwear, curtains and furnishings, with monthly billing by arrangement. Share your weekly volume on WhatsApp and we will send a rate card.

The Store

Where exactly are you located?

Lachman Sons Drycleaners, Shop No 8, Pocket L, DDA Market, Sheikh Sarai Phase-2, New Delhi 110017 — a two-minute walk from the Sheikh Sarai Phase-2 market, easy to reach from Malviya Nagar, Saket and Panchsheel Park.

How long have you been in business?

Since 1984 — four decades of cleaning clothes in South Delhi, and still run by the same family. We have looked after wedding outfits, school uniforms and winter woollens for customers across South Delhi.

Ask the assistant

The chat button in the corner answers instantly, any hour — prices, areas, turnaround and booking.

Open the assistant

WhatsApp a human

Send a photo of the garment or ask about your order. A person replies during shop hours, every day. On Tuesdays, call before visiting.

Message us

Call the store

Speak to the counter directly during store hours — the fastest route for urgent or complicated orders.

+91 98916 43790

Still deciding?

Let us look at the garment first.

Send a photo and we will give you a price, a turnaround and an honest answer about the stain — no obligation.

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